Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

Berkley Trade, 2004, Paperback

Product Description

The Wall Street Journal bestseller, now with new material.
The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:
€ Overcome barriers to meaningful communication
€ Expand and enrich conversations with colleagues, friends, and family
€ Increase clarity and improve understanding
€ Handle strong emotions-on both sides of the table

Amazon.com Review

Susan Scott believes that interpersonal difficulties — at work and at home — are a direct result of our inability to communicate well. Fierce Conversations is based on principles from her international consulting practice, in which she teaches executives how to conduct such exchanges more dynamically and ultimately more effectively, thereby improving the relationships they enjoy with their various dialogue partners "one conversation at a time." Using identifiable anecdotes from her experience to inspire and inform, along with a series of practical exercises designed to impart the requisite skills, Scott walks readers through the individual steps she's developed to build better associations through more robust and honest discourses. Addressing all aspects of the process, from several methods for listening more attentively to specific ways she's fashioned to confront and resolve issues "that stand between you and success," Scott offers the type of concrete advice and confidence-building counsel that should help even the most reticent improve their communication skills dramatically. — Howard Rothman

Product Details

Title: Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time
Sales Rank: 4662 in Books
Author: Susan Scott
Publisher: Berkley Trade, 2004-01-06, Paperback, 320 pages, ISBN: 0425193373
Package Dimensions: 9 x 5.9 x 0.9 inches, 0.7 pounds

Customer Reviews

Come out from behind yourself: Fierce Conversations is a life-changing book. It brings to stark consciousness the weak, limp, lukewarm, and inhibited manner in which we converse with each other today. It reveals a style of "conversation" which we all have with others that simply is not working. The author encourages us to "come out from behind ourselves" and let people...in conversation...get to know the real us. It eschews the… More reviews

A primer on practical clarity: I did not consciously choose this book. A friend regards this book highly, couldn't find it in her library, ordered another and then found her original. I became the beneficiary...happily, I might add. And that's because this book so succinctly and smartly puts forth what a life of quality looks like. For instance, Scott says, "Each of us must first answer… More reviews

Tox: I have read many business books, and this one is in a class all itself. It's contents apply to personal and business relationships of all types. Real world experience that is well written, humorous, effective, and easy to implement. I highly recommend this book for anyone that maintains a relationship of any kind with any other person.… More reviews

Fierce Conversations - leads to quality relationships: Fierce Conversations is a must read for anyone. Period!
Nothing else to say. It has fantastic information on communication and understanding. Two levels beyond talking ...and helps readers improve their level of interaction to reach win win results.… More reviews

Change your conversations in a powerful way.: I had to read this book through work, and I have to say it made a powerful change in my company. If you are tired of having the same conversations over and over with employees or your spouse then this book will teach you that the conversation IS the realationship. Fierce conversations are REAL. They are not mean are rude, they are… More reviews