Skills of an Effective Administrator
 | HBR ClassicHarvard Business Review, 1974, Digital |
|---|
Effective administration depends upon three basic personal skills which, for analytical purposes, can be classified as technical, human, and conceptual. Technical skills include a proficiency in methods, processes, procedures, or techniques. Human skill is an ability to lead and work effectively in a group. Conceptual skill, critical for policy decision-making, involves the ability to see the organization as a whole, recognize how various functions interrelate, and understand how the organization is related to the industry, community, and nation. This three-skill approach emphasizes that good administrators can be developed.
Title: Skills of an Effective Administrator (HBR Classic)
Sales Rank: 1174330 in Books
Author: Robert L. Katz
Publisher: Harvard Business Review, 1974-09-01, Digital, 12 pages
- The three basic skills of an effective administrator
- Robert L. Katz was Assistant Professor at the Amos Tuck School of Business Administration, Dartmouth College, when this article was published in the September-October 1974 issue of the Harvard Business Review. Later he taught at Harvard Business School and Stanford University, wrote several textbooks, and helped found various companies.
"It is the purpose of this article to suggest what may be a more… More reviews
