TurboTax Premier Home & Business 2002
 | Average Customer Rating: Recommend TurboTax Premier Home & Business is the perfect choice for the self-employed, including realtors, consultants, retailers, contractors, professionals, and more. It combines the power of TurboTax Premier with special resources and advice for preparing Schedule C. Also included are one free TurboTax State download and a rebate for a free electronic filing. You get everything you'll likely need to prepare and file your personal and self-employment taxes. The… Product details and pricing info |
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53 Customer Reviews Posted
- wasted my money
- Turbotax Premier didn't work -- was sold incomplete and update needed, although not mentioned on the box. I am not on the net, so needed to wait for it USPS. After waiting 6 weeks (and tax time imminent) I finished my taxes manually and mailed it. I returned the disc to Intuit and requested full refund. THEN they sent me the upgrade. Too late, guys. Intuit now refuses to acknowledge me... Decide for yourself if they are an honest company.
- 2003-05-16, 5 of 6 people found this review helpful, Rated:
- Intuit backs down
- I guess Intuit got enough complaints on product activation, as they sent me the following:
Dear Valued Customer:
In response to your comments on the implementation of product activation technology in tax year 2002 TurboTax(R) software, I wanted to let you know that Intuit will discontinue product activation in next year's TurboTax desktop products purchased at retail or direct from Intuit.
We are absolutely committed to listening and learning from our customers. We clearly need to better understand all of our customers' tax preparation needs and how they use TurboTax.
While we remain committed to protecting our intellectual property, going forward, we will only introduce digital rights management technologies that maximize customer experience and preserve customer satisfaction.
Again, thanks for your feedback.
Regards,
Tom Allanson, Sr. Vice President
TurboTax - 2003-05-15, 5 of 6 people found this review helpful, Rated:
- Won't be buying it ever again!
- Let me first start by saying I have been using Turbo Tax for 4 years now. This year Intuit made some significant changes which, unfortunately, are a disservice to its customers. First, you need to "activate" this product before you can do things like file electronically or even print your form. Once you install this on a particular computer you can forget about installing it on another one such as your laptop since the product is now tied to ONE computer for ALL time! So much for trusting your long-time, loyal customers. I was dismayed to find I was essentially forced to register my product. Secondly, most customers will be unpleasantly surprised to find you are blasted with advertisements from financial institutions WHILE using the software! That's right, you are in the middle of answering questions regarding your financial history and when you get to topics such as investing you are besieged with "relevant" ads. This is totally unacceptable! After paying ... retail for this product the last thing a customer wants is advertisements plastered in his face, especially right in the middle of doing your calculations. I can imagine using MS Word in the the not to distant future and the "little paper clip" pops up and tells me to go buy Webster's dictionary after I run the spell checker. Yeah right, only Intuit could think their customers are this naive.
In conclusion, the quality of this product has been diminished because of Intuit's attempts to squeeze at little more revenue out of this program. It appears as though these attempts have back-fired. After speaking with several colleages of mine they informed me they switched this year to Tax Cut. Next year I will do the same. - 2003-04-14, 14 of 14 people found this review helpful, Rated:
- This was a good product until this year
- My computer "crashed" and I had to install my HDD and other peripherals in a new case with a P-4 motherboard.
Intuit no longer recognizes my installation as valid, I never got the State edition and the copy will not print out my forms.
Intuit's only solution is to purchase this package all over again.No way will I purchase this again. I will copy and paste the info into the IRS.gov forms to print the final forms...or import the info into TaxAct and then ask for my mony back.
Intit has lost a faithul small business customer.
R. S. Davis, P.E.
- 2003-04-09, 7 of 7 people found this review helpful, Rated:
- Terrible product, crippled with "activation"
- I've used TurboTax products for the last several years, but unfortunately, I'll probably never ever buy one again. First of all, the product is crippled with "activation". Someone at intuit is probably being touted as a genius for increasing revenue by 0.01% with this new copy protection. Unfortunately for him, he'll probably get laid off next year when the company enters bankruptcy because their customer base will not be coming back. The "activation" protection only lets you print and file form one computer. This is a terrible inconvenience for me as I have two computers, one in the den and one in the bedroom. I installed into the den, so if I try to use the software on the bedroom computer late at night, it comes up in demo mode and nags me to buy the software. Honest to god -- something I paid [money] for nags me and treats me like I pirated the software. For that reason alone I'll never buy another intuit product. As if activation is not enough of a problem, the software is bug-ridden to the point of being virtually unusable. The first time I tried to do my taxes it corrupted the save file when I finished working on it. This caused the program to crash with a "error in kernel32.dll" every time I loaded it from then on -- couldn't even load the program. The only fix was to delete my taxes and start all over again. There's also numerous other bugs. When I imported my tax info from 2001, it created some phantom nonexistant W2 that confused the heck out of everything. It often fails the tax return verification check at the end of the process because the interview procedure fails to ask some question that's needed to fill in some obscure worksheet that isn't even needed with your taxes. In conclusion, the only reason I purchased this software was because I was a loyal TurboTax user of years past, and they're certainly ruined that. I'll never buy this product again.
- 2003-04-08, 8 of 8 people found this review helpful, Rated:
