Bunn MCP My Cafe Professional-Grade Single-Serve Coffee/Tea Machine
 | Average Customer Rating: Recommend Bunn MCP My Cafe Professional-Grade Single-Serve Coffee/Tea Machine Product details and pricing info |
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89 Customer Reviews Posted
- Great coffee - excellent customer service!
- I had an MCP that was about 1.5 yrs old. I loved it, but when it started spitting out random amounts of water I was a bit miffed. I put up with it for a few weeks because I loved the coffee maker so much! But finally called Bunn customer service to try to troubleshoot the problem. The man I talked to was very nice, very helpful and sympathetic. After a few minutes of button pushing, he said he would have to RMA it & send me a new one. Yay. But it was going to take a few weeks (maybe up to 6?!) because they were a little backed up. Boo. He sent me a return label, postage paid, back to Bunn & I packed up my precious MCP and shipped it back FedEx. Much to my surprise, 10 days after I shipped it off, a brand new one arrived on my doorstep! Yay! I plugged it in, primed it and have been enjoying my coffee maker immensely ever since.
I love it. I highly recommend it to anyone wanting good quality coffee that tastes fresh every time. I also bought a pod maker so I make my own pods with whatever I want in them. Works beautifully (just don't pack the pod too tightly - it'll cause the holder to fill with water and drip). I recommended this machine to my boss - he bought one for home & loves it as well. He and his wife can each customize their own cup of coffee.
I also have a Keurig B70 which works fine, but if you don't use their K-cups, you really can't get a good cup of coffee out of it. Trust me, I tried - the My K Cup (weak) and the Pod Holster (weak). The only way to get a good strong cup is from their K-cups. I can't justify the waste (throwing 6 or 8 of those plastic cups in the trash every day) or what I thought was extreme expense.
Go for the Bunn. Yes it's a little pricey, but it's well worth it. Great machine, great customer service. - 2008-05-22, 0 of 0 people found this review helpful, Rated:
- Wonderful but doesn't live long for the price
- I have to say that hands down the Bunn MCP made the best coffee I have ever tasted but it is something I am going to learn to live with out. Our first Bunn we recieved in January of 2006 and it was broken right out of the box. Bunn quickly sent a replacement. That one lasted until December 2007. It started to leak and then just stopped working. By the time I heard back from Bunn - I used the trouble shooter on their site - it was January 2008. I miss the coffee but after reading similar comments here and the fact the unit is now selling for over a hundred dollars more than I paid for it I will not be purchasing another. We made about 3 cups a coffee a day. Those were very expensive cups of coffee. It cost $199 and I had a amazon $25 coupon.
*******Edit
Bunn has promised to send us a new unit because we were so close to the warranty period. I think this is wonderful.
********March 27 It has now been over 6 weeks since we sent in our broken Bunn and no replacement has yet arrived. Beware if you purchase this coffee maker. It makes wonderful coffee but it will begin to leak and customer service is awful. I would not purchase again. - 2008-02-11, 0 of 0 people found this review helpful, Rated:
- My Cafe is still in test mode
- I have had this item for about 2 weeks. Was so excited to have a coffee maker from BUNN finally (have wanted one for years) and the fact that I could make tea or coffee, and could have one cup and not waste a whole pot at any given moment.
I set it up according to the brochure, and the first cup was GREAT! Amazing how hot the water gets in an instant, and you have a cup of fresh brewed coffee literally in the snap of a finger.
I use this for tea more than coffee and began to notice that each time I use this the water level gets lower and lower. Now into our 2nd week, I press 12 oz and barely get 4 oz. I have to do this over and over just to get a full cup of tea/coffee.
I emailed the company with no response. So I pick up the phone a few days ago, and they take down all my information without any questions and tell me they are going to send me a pick up label, and that it may be months before I get this back. I was told that there is a defect in this machine that they cannot figure out at this moment. UGH>>>>my dream coffee machine is now a nightmare.
I know Bunn will correct this, but for now I am totally frustrated. Seems that they would have tested the product enough that they would have found this defect before it was put on the store shelves. - 2007-11-10, 1 of 1 people found this review helpful, Rated:
- Just disappointed
- I bought this, thinking I would get a high end, single serve coffee maker that would be convient. Instead, I was just very disappointed. The coffee quality is questionable, the pods are hard to find, and I end up going to Starbucks instead. (The Bunn now sits idle in one of my kitchen cabinets). Perhaps this has nothing to do with the coffee maker, and more to do with my laziness, but, if you're like me, and looking for perfection...I'd pass on this, and get something programmable - with a large pot if neccessary. Get the coffee maker that provides the best taste, because thats whats counts most. Hope this helps...
- 2007-08-26, 0 of 4 people found this review helpful, Rated:
- coffee pod machine
- best one out there. works perfect every time!! you can make one cup after another, reheating water tank is large and heats up very, very fast.
- 2007-07-25, 0 of 0 people found this review helpful, Rated:
