Hitachi 725291 Clipped Head Framing Nailer Compressor Combo Kit

Hitachi 725291 Clipped Head Framing Nailer Compressor Combo Kit

Average Customer Rating: Recommend

NR90AD Included; EC12 Included; 3 1/2" Clipped head nailer; Tool free depth of drive; Selective trigger switch

Product details and pricing info

1 Customer Review Posted


They can do better!!!
I purchased this combo kit in June 2005. It arrived in July. I used it 3 times and found it incapable of maintaining sufficient air pressure to drive the nails properly. I needed to use a hammer to drive the nail in all the way. In September, I took it to the nearest Hitachi authorized service center (Amazon doesn't take returns) and they told me the nail gun was fine BUT the compressor had a defective regulator. The regulators were on back order. In December I called Hitachi USA in Norcross, Georgia and spoke with customer service. They told me they get those regulators from Fiat and they 'would be arriving soon'. I called again in January 2006. Customer service told me that over 1000 regulators are in the 'distribution channels'; all service centers should receive the regulators 'real soon'. I called in February 2006, seems Fiat 'used the wrong fitting' and all of the regulators were being recalled and new ones were being made. I called again in March 2006. They told me again, 'it should be real soon'. Hitachi should be able to provide better service than this.
2006-03-20, 14 of 15 people found this review helpful, Rated: