McAfee VirusScan 2006 Version 10.0 [Old Version]
![McAfee VirusScan 2006 Version 10.0 [Old Version]](/Images/B000A9QUXW/medium.jpg) | Average Customer Rating: Recommend Never go online without the latest anti-virus protection. From family photos to tax returns, many of the things you value and need most can be found on your PC. To protect the security of your valuable documents, VirusScan automatically scans and cleans files, e-mail messages, and downloads, as well as email and instant message attachments. Product details and pricing info |
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44 Customer Reviews Posted
- ViruScam
- The software itself deserves probably 2 or 3 stars but it gets one star off for scam-like handling rebates. Once they make a mistake, there is no way you can communicate with them and correct it. They ask for new documentation, you mail or fax it - and nothing happens. Then you give up. Total waste of time.
- 2006-01-22, 7 of 8 people found this review helpful, Rated:
- Beware of this "beg-ware".
- It takes over Microsoft's security center. It replaces it with a screen that tells you that your machine is very much at risk and that you must spend much more with McAfee to be protected. (Apparently unaware that you may have some other firewall, spam filter, etc.)
After two hours, customer support was no help. You cannot run VirusScan without replacing your Security Center with theirs.
Still waiting to get my money back.
Note that their website even places an extra item into your shopping cart WITHOUT ASKING! Need I say more? - 2006-01-06, 13 of 14 people found this review helpful, Rated:
- Trying to get my money back
- I have been a McAfee user for about 10 years. McAfee is used at work, so was a natural choice. My most recent version was Internet Security 5.03. I've never had substantial problems with my current software except for an annoying pop-up that tells me to purchase a new subscription when my subscription was already up to date.
Recently my subscription came up and I was required to purchase new software as McAfee stopped supporting my version. So I bought it. It wouldn't install. I chatted with Tech Support, who could probably have gotten me through the install, but I wanted to retrieve my internet passwords from Browser Buddy first. I was informed that this could not be done as they had stopped supporting this software.
A quote from the Browser Buddy help file may be in order:
"Can you remember the password and user name for every protected site that you visit? If you have committed them to paper, do you remember where you put the list and do you have a safe place to keep it? If you let McAfee Internet Security manage your passwords, you won't have to worry about the answers to these questions. "
They should have added, "At least you won't have to worry until we decide to no longer support this feature without informing you and, when you ask, we'll pretend we don't know what you're talking about. If you probe further, we'll inform you we're exercising our right to cease supporting older products and will not even discuss how to export the dozens of passwords you have saved over the years. Oh by the way, we'll waste a lot of your time in the process."
I then called customer service so they would "gladly provide you a full refund" as stated on their web site. After 25 minutes on hold while periodically being assured my call was important to them, I sent an e-mail. I'm waiting for a response.
The bottom line is that 1) requiring me to purchase new software rather than updating my subscription is somewhat questionable but understandable, 2) the fact that the software failed to install correctly and cost me time to troubleshoot is more of an annoyance, 3) not being able to recover my multiple passwords I entrusted to the McAfee software is unacceptable, and 4) unavailabilty of customer service to refund my purchase price will assure that it will be a very long time before I will purchase any more McAfee products. - 2005-12-31, 16 of 17 people found this review helpful, Rated:
- McAfee, Nyet
- McAfee is pathetic. Their online help is useless, and there is no one to talk to. My recent McAfee 10.0 becomes a virus itself after awhile, and I have to remove it for my PC to work properly.
I'd recommend avoiding this software like the plague.
Ray - 2005-12-21, 10 of 15 people found this review helpful, Rated:
- Would not Buy
- The help chat, phone support and e-mail are unacceptable.
I would not reccommed this product. I have an MS Degree in Computer Science, and this product has caused nothing but problems. I am writing off the $40 I have spent.
This product does not allow you to have more than 1 system and register the software. I have bought numerous dell outlet systems that come with 90 day versions of McAfee Virus Scan. And I have one registered version of McAfee virus scan. The version I paid for cannot be installed on my new system. - 2005-12-14, 8 of 12 people found this review helpful, Rated:
