Bissell 3990 Total Floors Velocity Bagless Upright Vacuum Cleaner
 | Average Customer Rating: Recommend Bissell, 12A Total Floors Velocity Multi Cyclonic Bagless Vacuum, Multi Cyclonic Technology Provides Extended Suction For All Floor Surfaces, New Scatter Shield For Superior Bare Floor Cleaning, On Board Tools With Turbo Brush, 15" Wide Path Cleaning With Surround Suction, New Multi Stage Filtration Keeps Filters Clean Longer Product details and pricing info |
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141 Customer Reviews Posted
- Arrived broken. Just an average vacuum. Dusty after use.
- I like to find bargains and had ordered this because of the great star reviews and the price for the technology (dual cyclonic). First, I don't know if I trust the star system. It seems many people who rate items 5 stars have rated several items with 5 stars, and are experts on each item, which makes me suspicious. Anyway, back to this vacuum.
I read the reviews after I placed the order, so I knew to check for broken parts upon delivery. The box did arrive with a gaping hole, but the parts around that hole (hoses) appeared OK. Also the front plastic piece above the roller appeared OK, which seemed to be a common complaint. I assembled the vacuum (just a phillips on 3 screws is required, and minor snapping into place) and someone else noticed there were two cracks (looked like a star) in the plastic near the power switch. I know I didn't do this because I didn't exert any kind of pressure that would have caused this, and it was most likely due to the mistreated box, or possibly cheap materials, missed QA inspection or inadequate packaging.
I used the vacuum on floors that hadn't seen a vacuum in a couple of months (my old one had broken). It picked up lots of stuff, and when I emptied the cup after each room, the vacuum got really dusty. Dust falls off of the underside where the cup is removed, and gets all over the vacuum and the floor. It is noticeable and happens every time so I learned to do this over the hardwoods and then sweep it up. It does have good suction, but it doesn't "pick up the rugs making it a two person job" as one person noted.
The cord wrap is near the top and is fairly small, but it's really not that bad to wind up the hose. It's actually good not to have to lean over so much. There is no cord clamp at the top so most likely you will be holding the cord with your opposite hand the entire time while vacuuming.
I compared this to a Sears brand my girlfriend has and this one is about an inch smaller in width. I do like how it picks up from the edges on both sides rather than just one side, as some places are impossible to get to from only one side of the vacuum.
Overall, it was easy to use, but my biggest concern is the quality of the materials, and the life expectancy I can expect to receive.
I'm a bit concerned about the belt life as well, for no other reason but others' reviews. I emailed Amazon about an exchange (because of the cracked plastic) and due to fluctuating supply from this manufacturer, they are unable to exchange the vacuum. So I think I'll try a different vacuum, maybe from Costco or someone with a good return policy. I could keep this vacuum with the cracks, because with the dust as well, it's not exactly a centerpiece for display. But I feel the supplier and merchant should be held accountable for providing faulty merchandise. And, I don't want to risk paying $150 for a vacuum that won't last a year.
So, I will be returning it and finding a better value somewhere else, and hopefully a better quality product, even if it's more expensive. - 2008-12-02, 0 of 0 people found this review helpful, Rated:
- Fantastic all floors cleaner
- We have a cannister cleaner but I wanted an inexpensive upright that could do the wooden floors and rugs without endless scrubbing with the cannister vaccumn...
This is it ... the only downsides are the dirt collection "thingy" is too small and badly designed .. that said you can vaccumn a whole house without emptying it, so it's really not a massive problem secondly, it's a little noisy on the rug beater mode.
That all said that's literally the only downsides, it's a powerful maching that has cut my hoovering time in half, it has endless height adjustments, the ability to turn the rug beater bar off, a massive length of cable and lots of additional tools which are great for stairs etc. oooh not to mention in carpet mode it's self propelling so no pushing required just steering !
This truely is an all floors cleaner, when we lived in the UK we owned the dyson's vaccumns for about 7 years including most recently the DYSON ball and I would buy this vacuum over the dyson any day of the week.... - 2008-11-30, 0 of 0 people found this review helpful, Rated:
- So far, So good!
- I have only had this vacuum for a couple months, but I have been really happy with it (especially for the price). It sucks up a lot of dirt and hair, and I haven't had any problems with it. It certainly does better than my old canister vacuum. Don't forget that there is a filter just below the dirt canister that needs to be cleaned periodically. When it arrived, it was easy to put together (you just need a screwdriver and a little muscle). So far, I would recommend this vacuum to others. I can't comment on its longevity however.
- 2008-11-19, 0 of 0 people found this review helpful, Rated:
- Extremely heavy
- This vacuum is too heavy and has a lot of cheap plastic. when we received it, some of the plastic had cracks in it. when i attempted to clean the dirt container, i got dust all over my clothes. I wouldn't recommend it to anybody.
- 2008-10-17, 0 of 0 people found this review helpful, Rated:
- I am impresseds
- I very rarely rate anything 5 stars, but this machine comes close. I vacuumed the house for the third time since receiving the machine. Had I been using the former vacuum and it worked as efficiently as this one, I would have had to change bags at least 4 times. I had to empty the large canister twice. It is still collecting the carpet freshner powder that the other machine has been missing for the past several years. On bare floors, I'm accustomed to seeing small particles being blown away from the vacuum but it doesn't happen with this one. We have 4 carpeted rooms and the rest is tile. This vacuum works very well on both surfaces.
- 2008-10-13, 0 of 0 people found this review helpful, Rated:
